Amazon offer a premium service called Prime. From what I can gather, for $7.99 a month, you get free delivery, music, and movies. Not something I want, but hey ho However, enterprising scumbags in India want to persuade me to unsubscribe from it. The phone rings, and it's Amazon Prime telling me that I am signed up, and if I want to unsubscribe I should press 1 An Indian girl answers, seemingly surprised to hear from me - I expect that most people simply hang up. She introduces herself as Jennifer. She tells me that scammers have signed me up for Amazon Prime for $39.99 a month and do I want to unsubscribe? Yes please. She transfers me to "Simon", who speaks much better English. He tries to talk me through the process of unsubscribing. This involves giving him control of my laptop. I don't think so, Simon In the bottom left hand corner of my keyboard, he tells me, is the Ctrl key. Unfortunately I can't see it. After a while we establish that he means t